VerseOne

Category: Editing Releases

This means that there may be a problem with the release and we can not approve it until we hear from you in regards to the issue stated in the “On Hold” status. In addition, if we suspect anything wrong with the release from a proof ownership standpoint, we may put the release on hold […]

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Once a release has been delivered to retailers only metadata changes can be made. Only updates for errors like release or track names, artist names, cover art changes and release dates.   To make cover art/audio asset changes to your release, you will you will have to issue a take down your current release and […]

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Sometimes, there may be errors when music has been submitted to DSPs. These errors be anything from incorrect artist names, genres and/or release names. It could even occur that the DSPs themselves make these errors or change details on releases. Often times, many of these errors can be corrected. If your release has errors, contact […]

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To complete the takedown of a release the following steps shall be followed:   Go to the release from the user’s account. Go to tab “6. Distribution”. If you want to take down the release from all channels: Select “Takedown from all channels”. / If you want to take down the release from one (or more) channels: Search for the […]

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reasons that are not always the same, but it can be fixed and we ask you for patience and understanding when issues such as this do occur. If this occurs please send over a ticket to our help desk and we’ll work to address the issue.

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